[AT] OFF Topic: 4 month Verizon WAR

[Steve W.]

charlie hill wrote:
> Steve,  I threatened to leave Dish Network off and on for years
> and they would never do anything to help me.  I called and
> asked for some new equipment and they refused to supply that.
> I was there customer for probably 20 years or close to it myself.
> Finally they sent me a letter telling me they were changing their
> satellites and my equipment wouldn't work any longer.  I called them
> and told them the only way I would agree to their changes was if they
> did something about the amount of money I was paying them. It had
> gone up over the years from about 70 bucks to over 100.  They kept wanting
> to come and put in new equipment.  I refused unless they would cut the
> price down to something close to what they were offering to new customers.
> They wouldn't budge.  Finally the day came when channels started not 
> working.
> I called them up and cancelled my service.  They begged me to stay but never
> would offer to lower the price.  After I cut them off they started trying to
> induce me to come back.
> 
> I was going to switch to Direct TV for a couple of years but now with AT&T 
> buying them
> out I'm not sure I want to go there either.   I've got access to fiber optic 
> cable but
> for what I had with Dish Network on Cable would cost me over $150.00 a month 
> and I still
> wouldn't be watching more than about 20 channels.  They structure their 
> "packages" so that
> you can't get all of what you want in a certain category without buying a 
> high end package.
> It's ridiculous.
> 
> Charlie

Wow, I've never had an issue with them really, other than the price.
I've owned the equipment from day one and they replaced my old receiver 
free twice. I added the new dish/LNB head myself when the channels were 
moved. Not sure why the big difference in the way you were treated.

-- 
Steve W.