JD pawl needed- was Re: [AT] Really depressing loss of old iron...

[Grant Brians]

Dean and the list, here is my current progress. After talking to the JD 
parts depot I am much more satisfied. First, the person I talked to there 
was really helpful - very good. Second he knew who at the local dealer dealt 
with them and could set up the order! Even better! After three phone calls 
between myself and the dealer, I have the part coming for $8.50 plus 
shipping. This is excellent. The really interesting part is that the Parts 
Depot stated that since they have had the part in stock, I am the first 
person to order it from their stock. Truly amazing. I expect to have it in 
hand mid next week.
    In short, I now know how to get the parts for this equipment and 
possibly can get the items needed for other old equipment this way. Thank 
you very much!
        Grant Brians
        Hollister, California
----- Original Message ----- 
From: "Dean VP" <deanvp at att.net>
To: "'Antique tractor email discussion group'" 
<at at lists.antique-tractor.com>
Sent: Friday, June 17, 2005 9:08 AM
Subject: RE: JD pawl needed- was Re: [AT] Really depressing loss of old 
iron...


> Cecil:
>
> I sent Grant a private note to help guide him further. I suspect the 
> dealer
> in Colorado is Fellow ATIS JD member Greg Stephen. However, Greg can be
> really hard to reach at times. But what is going on is Grant's dealer is
> doing a nationwide JD Dealer search rather than go to the "Parts Depot"
> which is the name of a warehouse in Chilton Wisconsin which has over 
> 860,000
> obsolete parts in stock of many different brands. It is owned by John 
> Deere
> and there is a web site we consumers can get into to check to see if they
> have any of the parts we are looking for, in stock. But we can't order
> direct from them. We have to go through an authorized dealer. All dealers,
> including JD Dealers have to sign up with them to become authorized 
> dealers.
> Apparently Grant's dealer isn't aware of the "Parts Depot" or isn't an
> authorized dealer.  But I have checked and they have 8 of the parts Grant 
> is
> looking for in stock.
>
> Grant's dealer is doing a nationwide JD Dealer search for Grant's part and
> Greg Stephen at Stephen Equipment in Franktown, CO must be showing up as
> having the parts. It was my understanding that the "Parts Depot" inventory
> is supposed to also show up on that "Dealer" search but maybe it isn't. I
> have given Grant the 800 number for the "parts depot" so he can contact 
> them
> directly to get a referral to an authorized dealer close to him.
>
>
>
> Dean A. Van Peursem
> Snohomish, WA 98290
>
> I'm a walking storeroom of facts..... I've just lost the key to the
> storeroom door
>
>
> www.deerelegacy.com
>
> http://members.cox.net/classicweb/email.htm
>
>
>
> -----Original Message-----
> From: at-bounces at lists.antique-tractor.com
> [mailto:at-bounces at lists.antique-tractor.com] On Behalf Of Cecil Monson
> Sent: Friday, June 17, 2005 3:38 AM
> To: Antique tractor email discussion group
> Subject: Re: JD pawl needed- was Re: [AT] Really depressing loss of old
> iron...
>
>> Dean, I contacted the dealer and was referred to a dealer in Colorado who
>
> then referred me to an independent "two cylinder parts" operation
> associated
>
> with that dealer. They showed stock in the computer system. I called back
>
> and asked them to recheck with JD obselete parts as you suggested and they
>
> said that they no longer have an association with the obselete parts 
> folks.
>
> Hmm. This is odd. The Colorado operation has the voice mailbox full.
>>    Sigh.
>>        Grant Brians
>
>
> Grant, there must be another JD dealer there somewhere. Our
> JD dealer automatically checks JD Obsolete Parts Dealers when I go in
> for something for one of my JDs. The last time I was in and looking
> for a part, he told me a dealer in Texas had the part, told me the
> price and asked if I wanted it. This was a high pressure line in the
> fuel system for my JD 2010 diesel crawler. The part was here and on
> the tractor within a week.
>
> Cecil
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