[AT] semi tractor related POLE SAW

[rlgoss at twc.com]

It IS a rough business, Particularly if you are doing warranty repair as a part of the franchise.  It is not uncommon to have a million dollars-worth of parts setting on shelves just waiting for someone to drop by who needs a two-dollar item, and the customer will complain about the cost of it and claim they can get it cheaper down the street.  BTDT, and when the company refuses reimbursment for warranty service to the dealership, things get a little dicey.  The big box stores like Lowes, Home Depot, and Wal-mart, get away with selling promo items to their customers by carefully limiting the types of repairs that they do. Under normal conditions, they are barely able to un-crate the item so that it's serviceable. 

Larry 
---- Dan Glass <dglass at numail.org> wrote: 
> Around here that happens with all lawn and garden dealers.   It must be 
> a tough business.
> 
> 
> On 8/1/2016 12:34 PM, charlie hill wrote:
> > Thanks Dan,   I have been to the dealer locator page.
> > There are a few dealers here within about 50 miles but
> > the one's I've tried to contact are either out of business
> > or small mom and pop places that don't stock much inventory.
> >
> > Charlie
> >
> >
> 
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