[AT] OT - remote computer access

[Steve W.]

Mike wrote:
> Hi guys, Even though I am far from an expert, I am my 74 year old 
> fathers IT guy. I have told him over and over not to open emails that 
> are not from someone he knows, but he didn't listen to that advice on 
> Friday. He opened one that said, "Notice to appear in Court" which 
> purportedly told him to gather all his information and appear at a 
> certain time. When he opened it all kinds of things popped up, and the 
> rest is history. Now it's my job to fix it, only problem is I'm two 
> hours away. Is there a way for me to access his computer (XP) from mine 
> (Win 7)? I do have an XP machine at my disposal if that is necessary. 
> Trying to do it over the phone is very slow and exasperating for him and 
> for me. Thanks for any advice.
> 
> Mike M
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> 


Team Viewer  - http://www.teamviewer.com/en/index.aspx

Works real easy and across platforms so you can support just about any 
machine from any machine.
It's free for personal use. Works well for what you want.


-- 
Steve W.