[AT] OT - remote computer access

[Mike]

Thanks guys, I appreciate the input.

Mike M

On 2/17/2014 3:48 AM, Steve W. wrote:
> Mike wrote:
>> Hi guys, Even though I am far from an expert, I am my 74 year old
>> fathers IT guy. I have told him over and over not to open emails that
>> are not from someone he knows, but he didn't listen to that advice on
>> Friday. He opened one that said, "Notice to appear in Court" which
>> purportedly told him to gather all his information and appear at a
>> certain time. When he opened it all kinds of things popped up, and the
>> rest is history. Now it's my job to fix it, only problem is I'm two
>> hours away. Is there a way for me to access his computer (XP) from mine
>> (Win 7)? I do have an XP machine at my disposal if that is necessary.
>> Trying to do it over the phone is very slow and exasperating for him and
>> for me. Thanks for any advice.
>>
>> Mike M
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>
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