[AT] Denny's Carb Shop

Bill Brueck b2 at chooka.net
Fri Aug 17 07:44:48 PDT 2007


This comes up from time to time on one of another of the lists I subscribe
to.   I have heard stories similar to this about Denny's before.  I presume
the "average" transaction with them is more satisfactory, but the bad ones
seem pretty cut and dried, with little room for misunderstanding.

By contrast, I never have heard a discouraging word about Robert's in NW
Iowa.  They have done work for me, and I've ordered parts from them and it
has been first class or better.  The carb came back so pretty I hated to put
fuel in it...a work of art.  They had repaired and tested it, then removed
the brass parts, painted the body, and reinstalled the shiney brass.

B²

Bill Brueck
   Chatfield, Minnesota, USA

Confusion is a higher state of knowledge than ignorance.


-----Original Message-----
From: at-bounces at lists.antique-tractor.com
[mailto:at-bounces at lists.antique-tractor.com] On Behalf Of Dave Ernst
Sent: Friday, August 17, 2007 7:56 AM
To: Antique tractor email discussion group
Subject: [AT] Denny's Carb Shop

I've just had a very unpleasant experience with them.
They always have a half page ad in Two Cylinder, Antique Power and other
magazines depicting how adept they are including all "guarantees" pertaining
to testing,  rebuilding , and a 3 day turn around.

I bit and sent them a DLTX carburetor off a green thing.
9 business days go by and I finally phoned them in Ohio and was told it was
ready. I asked how much and was told she didn't have that information in
front of her.  Well duh, thinking they gotta be fair gave them the credit
information.
The package finally arrived and to my complete dismay the carburetor was
painted and a note included stated it was unrepairable, sorry.
Well to get it there cost $15 from my end , $24 from their end, but what's
worse they charged $100 for their efforts.
A simple phone call that coincided with their "guarantee"
would've been nice, and maybe I could have saved the return shipping at
least.

Now the battle begins.................Beware!!!

Dave 


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