[AJD] OT Opinions on buying parts

[Spencer Yost]

I just bought a handful of a special connector for my motorcycle for the
same reason.   I only needed one (80 cents) but the minimum order is $10
I have no problem doing this and I suspect most others do not.   John
Dealers have typically been helpful.  I bought a transmission bearing for a
John Deere B and the dealer bent over backward to cross reference part
numbers that were in one of the books wrong.  This took they a couple hours
to straighten out   Greg Stephens dealership has also been tremendously
helpful in the past too.   If anyone needs anything they should check with
him first

In short, my dealer experiences have been pretty good and while I have run
across a few individuals at the parts counter you could tell didn't relish
the though of dealing with old parts, most did so in a reasonably helpful
spirit.

Spencer Yost
Owner, ATIS
Plow the Net!
http://www.atis.net

*********** REPLY SEPARATOR  ***********

On 10/26/2006 at 9:36 PM Dave wrote:

>Tom, I own an electronics store, I have been in business for 11 years 
>now. If it were a part I needed to order for a customer that came in a 
>two pack I would do one of the two things.
>
>1. If it were a small priced item as you said $1.50 I would sell the one 
>part to him for say $5.00 and put the other on the shelf. Now I made a 
>nice little profit, my customer is happy and I have a spare part to 
>maybe sell again.
>
>In fact I did this just yesterday, I have a customer that came here from 
>Africa, the TV's there are from Europe and they use a different antenna 
>connector than we use here in the states, I ordered the part from a 
>parts dealer in England, the connector is $1.50 and comes in a two pak. 
>I told him one connector with shipping would cost him $25.00. He's happy 
>as a pig in mud, I made money and I have a spare connector.
>
>2. If it were a big ticket item say $25.00 and I would never sell the 
>other one. I would tell the customer they would need to buy both, or I 
>can not order it.
>
>I really think that most customers would understand this and buy both.
>
>Dave
>
>TSmith1499 at aol.com wrote:
>
>> 
>>Okay, I bet I can start a real firestorm with this question. 
>> 
>>John Deere dealers are being forced to order more parts than they really

>>need for some things. An example would be that a customer wants a 
>certain odd 2 
>>cylinder part. We do not stock it, because we have not sold  any in 2-3
>years 
>>so we have to order it. When I go to order the part it says  that it
>comes in 
>>quantities of 2 per package. Now my customer only needs  one and I don't
>want 
>>the other one in stock. The part is only $1.50. How would  you feel if
>the 
>>dealer told you that the only way he will order the part is if  you buy
>them 
>>both?  I am trying to get some feedback on this subject and I  thought I
>would go 
>>to the best source possible. All of us buying parts. I know  how I feel
>being 
>>on both sides of the counter, but I will withold  my thoughts until
>later. 
>>This was a topic being discussed at a dealership.   
>>
>>Tom &  Beth Smith
>>Mount Airy, MD. 
>>Tsmith1499 at aol.com
>>1942 JD LA 
>>1945  Unstyled AR
>>1957 720D Standard
>>1959 JD 435
>>1961 JD 3010
>>1969 JD 55  Combine
>>
>>
>>
>>
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>>  
>>
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