[AT] I'm Back

[David Bruce]

Charlie,
Here cable isn't an option - the cable is run "up on the hard road" but not down 
here.  Telephone and electricity are both provided by coops - both Duke Power 
and Bellsouth would like to make inroads now since the population density has 
increased but that isn't likely.
I've had DSL service since my telephone coop fist offered it.  Not as fast as 
what is available with cable broadband but certainly faster than dial up.
Service has been better than average for sure - I even know the name of the 
local repair person - he's been out a few times for various problems over the 
years.  In fact the person who installed my dsl still works for the telephone co 
- he's some kind of manager now, and he's highly thought of by the service 
techs.  It's nice to have a local person to call if there is any trouble and 
even nicer to know his name.  I've heard a few people with complaints about the 
internet service but I really don't have any complaints at all.

David

charlie hill wrote:
> David we have very good cable here through Cox Communications in my 
> neighborhood and Time Warner down the road a ways.  We also have  DSL 
> but the cable got here first so that is what I have.  Our cable and our 
> DSL is fiber optic to within less than a mile of my house.  That makes a 
> big difference.   Cox Communications  has without a doubt the best 
> customer service I've ever had on an internet connection.  If I have a 
> Cable TV problem it might take a day or two but if I call and tell them 
> I have an Internet problem I get someone live on the phone within 
> seconds 24 hours a day, 365 days a year.  If the cable is not cut or 
> disconnected somewhere they can look at the system from their end and 
> tell me exactly what the problem is.  If it's on their end they have 
> someone out here within a few hours.  If it's on my end they will often 
> talk me through the solution even though  they don't have to.
> 
> Charlie