[AT] I'm Back

[charlie hill]

David we have very good cable here through Cox Communications in my 
neighborhood and Time Warner down the road a ways.  We also have  DSL but 
the cable got here first so that is what I have.  Our cable and our DSL is 
fiber optic to within less than a mile of my house.  That makes a big 
difference.   Cox Communications  has without a doubt the best customer 
service I've ever had on an internet connection.  If I have a Cable TV 
problem it might take a day or two but if I call and tell them I have an 
Internet problem I get someone live on the phone within seconds 24 hours a 
day, 365 days a year.  If the cable is not cut or disconnected somewhere 
they can look at the system from their end and tell me exactly what the 
problem is.  If it's on their end they have someone out here within a few 
hours.  If it's on my end they will often talk me through the solution even 
though  they don't have to.

Charlie
----- Original Message ----- 
From: "David Bruce" <davidbruce at yadtel.net>
To: "Antique tractor email discussion group" <at at lists.antique-tractor.com>
Sent: Saturday, October 01, 2005 3:23 PM
Subject: Re: [AT] I'm Back


> Walt.
> I'm glad you have such a good experience but my investigations tell me its 
> not usual.
> I tried AOL during the "rush" days and I found it lacking.  I had EXTREME 
> problems trying to contact customer service.  I found the problem wasn't 
> worth the trouble -  same for MCI and Cable and wireles
> I'm now using my local phone company for dsl - not bell, a phone coop.
> And I'll never try AOL again.
> (once burned, twice shy).
> It was obvious they weren't ready to service the mass of customers they 
> had.
> And I was on compuserve from the early '80's .
> (I have a long memory).
>
> David
>
> DAVIESW739 at aol.com wrote:
>
>> David I have used it for many many years way back in the olden days when 
>> they first started up I have never had a problem that they didn't fix 
>> ASAP.  I have never had freindlier service from anyone.
>> I don't know why you had trouble because they have a toll free number to 
>> call and you can off their system in seconds.
>>  Walt  Davies
>> Cooper Hollow Farm
>> Monmouth, OR 97361
>> 503 
>> 623-0460 ------------------------------------------------------------------------
>>
>> _______________________________________________
>> AT mailing list
>> http://www.antique-tractor.com/mailman/listinfo/at
> _______________________________________________
> AT mailing list
> http://www.antique-tractor.com/mailman/listinfo/at
>
>
> -- 
> No virus found in this incoming message.
> Checked by AVG Anti-Virus.
> Version: 7.0.344 / Virus Database: 267.11.9/116 - Release Date: 9/30/2005
>
>