[AJD] My apologies to the List and Melanie

[Louis]

Dean,

In Melanie's original post, I didn't take it as denigrating.  I think
she was trying to point out you might have unhappy customers, because
the paint won't stick to the type of metal you are using.  I think most
of your customer base will not be here on ATIS, but in other areas.  We
act like a family at times and tell each other the painful truth.

I think Sharp's price are far better than other salvage yard located
within 175 miles of me.  I have two in mind.

Dean, a word of advice: If you are going to be in the business of
selling parts, you need to have thick skin.  The crap is going to fly at
you every which way.  People are going to try to beat you down on price.
There will be buyer remorse, then they tell you the product is junk.
You offer to correct the problem, and they continue with their whining
and complaining.  This crowd is a small percentage, most everybody is
decent. But, the crybabies make me want to close up sometimes.  I just
have to stop and think that they are jerks and nothing will make them
happy.  Remember profit is not a dirty word.  It is necessary if the
doors are going to remain open.

Lou

-----Original Message-----
From: antique-johndeere-bounces at lists.antique-tractor.com
[mailto:antique-johndeere-bounces at lists.antique-tractor.com] On Behalf
Of Dean VP
Sent: Friday, February 11, 2005 11:07 PM
To: 'Antique John Deere mailing list'
Subject: RE: [AJD] My apologies to the List and Melanie


John:

In my anger I used and said words inadvertently in public intended to be
in private that I never should have used. For that I am very sorry. But
they cannot be taken back. I have apologized and hope we can move on. I
deeply regret letting my anger get out of control. 

Now I would like to correct some errors as well. I don't recall ever
bragging on ATIS about the price I was asking. In fact if there is a way
I would like to see it lower. Let me assure you there is no profit at
the present time and probably won't be any in the near future. My
original intent was to fill a perceived market void with a product that
improved on the strength of the original. To make something better
sometimes costs more. Now that I know a $35 cast iron version is
available I'll have to assess how that impacts the competitive market.

However, I don't think it is necessary or appropriate to denigrate a
competitor's product to accomplish sales objectives. That is what
triggered my anger which I wish I had been able to control.

I really am sorry this has occurred. 


Dean A. Van Peursem
Snohomish, WA 98290

I'm a walking storeroom of facts..... I've just lost the key to the
storeroom door 


www.deerelegacy.com

http://members.cox.net/classicweb/email.htm



-----Original Message-----
From: antique-johndeere-bounces at lists.antique-tractor.com
[mailto:antique-johndeere-bounces at lists.antique-tractor.com] On Behalf
Of John Boehm
Sent: Friday, February 11, 2005 7:21 PM
To: Antique John Deere mailing list
Subject: Re: [AJD] My apologies to the List and Melanie

Wow, Dean, pampered vendors, indeed! I have always
found Melanie to be most courteous and helpful and I
have often found that she has items, especially for
John Deere H's, that are not available elsewhere even
from Deere. If you feel her price on an item is higher
than you want to spend, don't buy it. That is what
makes a market place work. You certainly didn't
hesitate to brag how much your item sold for, compared
to the similar one she is marketing. Now I wonder who
the pampered vendor really is? My future business will
go to Melanie Sharp without hesitation. 

John Boehm
Woodland, CA
Visit my web site at http://vintagetractors.com


--- Dean VP <deanvp at att.net> wrote:

> I have sent a message to the public ATIS JD list
> that was never intended to
> be a public message and for that I apologize to the
> list and to Melanie. It
> was intended to be a private message. I was greatly
> disturbed by the
> messages that occurred today, on the list, and my
> intent was to release some
> of that frustration privately. Well I messed up.
> There is no excuse. I
> sincerely apologize to all parties.
> 
> Dean A. Van Peursem
> Snohomish, WA 98290
> 
> I'm a walking storeroom of facts..... I've just lost
> the key to the
> storeroom door
> 
> 
> www.deerelegacy.com
> 
> http://members.cox.net/classicweb/email.htm
> 
> 
> 
> 
> 
> 
> _______________________________________________
> Antique-johndeere mailing list
>
http://www.antique-tractor.com/mailman/listinfo/antique-johndeere
> 

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