[AT] OT - BIG computer problem

[charlie hill]

Mike I'm no expert but you probably will have to start it from a boot disk
or re-install the operating system.  That still might not fix it.  The stuff
you managed to save probably has the virus in it.  Be careful.  If you can
get it back online go to this site

http://housecall.trendmicro.com/

And run their virus scan program.

If you are running Win XP and you can get the machine running set it to a
restore date prior to when you started having problems.
Start: Help and support: Undo changes to your computer with system restore.

Charlie
----- Original Message ----- 
From: <msm10301 at juno.com>
To: <at at lists.antique-tractor.com>
Sent: Tuesday, July 06, 2004 9:39 AM
Subject: [AT] OT - BIG computer problem


>
> Hi All,
> I have a very sick computer at home, and I could use some advice on the
best way to fix it. I started Saturday, when I opened NAV 2004 and tried to
run a scan which it had as overdue. When I clicked the "scan now" button,
the computer told me that this user didn't have the priviledges to run this
scan. I linked to Symantec's site, and followed their fix, but it did
nothing. I have never set up users on my system, and have had it for 4
years. Since I couldn't use Norton, I down loaded and installed AVG 6.0 from
Grisoft, and Zonealarm. I had AVG run a scan and it found a virus, which it
called a trojan horse scedA. It said it couldn't heal the file, and that it
would need to be deleted. I ran the scan again, and it found the same virus
in another file. I then encountered an error and had to restart my computer.
When it booted up, I had two errors both of which read " Validation failed
for C:\windows\system\vsinit.dll. Most of my icons are missing, and the
"Start" button is ino!
>  perable. Since I couldn't use "Start", I couldn't get to system restore
to try that option. I finally found system restore in the C drive folder,
but it won't run. Bottom line is my computer will do nothing and many things
simply will not run. I managed to burn copies of things I wanted to save. My
thought was to format C drive and reinstall windows, but I'm in uncharted
waters here, and wanted some input before I tried that. Any help would be
appreciated.
>
> Thanks,
> Mike
>
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