[AT] OFF Topic: 4 month Verizon WAR

[Howard Weeks]

Dean,

Glad to hear that you fought it and prevailed.  Too many people just 
cave to the BS in the
name of economy!  Those that do just encourage them to continue with 
that crap.

Howard in GA



On 08/28/2015 08:46 PM, Dean VP wrote:
> I have had nothing but grief with a new Verizon Product  since April 21, 2015.  I won't go into
> details but it was their MiFI Unit 6620 which we use here at home for Internet connection. We don't
> have a choice because we don't have cable and couldn't get it if we wanted it, can't get DSL,
> Satellite is too slow and expensive.  So for 4 months I have been fighting with Verizon to get their
> unit to perform to what they sold it to do.  You would not believe the BS that they tried to use to
> avoid fixing the problem.  I finally found the way to solve the problem. Threaten to take them to
> small claims court and go to the Local Verizon Store and refused to accept their excuses until the
> Store Manager finally came out and accepted the solution I had been trying to get for 4 months.  The
> new unit arrived today and as far as I can tell most if not all of the problems have gone away. I have
> 14 days to test the unit at no cost. And will get a refund on the other unit that was more expensive.
> AND not have to pay for the new unit.  SUCCESS FINALLY.  I'll tell you there were times when my mind
> wanted to do a whole bunch of illegal things but being a stubborn old fart I finally prevailed. There
> is no way it should have been this difficult. I just pity all those Verizon customer who put up with
> Verizon's BS. It is really disgusting.
>
> Dean VP
> Snohomish, WA 98290
>
> "Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent
> virtue is the equal sharing of misery."  . Sir Winston Churchill
>
>
>
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