[AT] OFF Topic: 4 month Verizon WAR

Gayle Chew gorrchew at gmail.com
Sat Aug 29 07:58:39 PDT 2015


We have found this thread very interesting. We too have Verizon and an
older MiFi 4620L. Because we RV around the country, we have found Verizon
to consistently have the best overall coverage and have been pleased with
the wifi abilities of the MiFi.

We are watching what will transpire now that DirecTV has been consumed by
AT&T....

Ron and Gayle
On the CASE

On Sat, Aug 29, 2015 at 7:42 AM, Dean VP <deanvp at att.net> wrote:

> I've heard good things about Republic before. I need to check into their
> service again. We live in the
> foothills of the Cascade Mountain Range and are on the East side of one of
> the hills and we are 13
> miles from the home city and 7.5 miles from the closest city. .And that
> hill is between us and
> Seattle.  Up till now and maybe still.  Verizon is the only Cellular
> company with a tower on the East
> side of the hill.  Haven't checked lately. Probably has changed since the
> population is moving our
> way.  Interestingly, I was getting nowhere with the Verizon 800 line
> support and until I demanded to
> speak to a Manager at the closest Verizon store I was getting nowhere at
> the store too. Once I got to
> the Store Manager things started happening after she read the 4 months of
> contact history that had
> built up.  She must have read the multiple times that I suggested
> downgrading to a less featured unit
> because that was her first proposal and quickly added there would be no
> additional charge and a
> requirement to sign a 2 year contract, which I had consistently refused to
> do for 4 months. The 800
> support staff must be bonused and specifically trained on how many people
> they can get signed up on a
> 2 year contract. To hell with fixing anything. We do have the added
> requirement of needing the
> cellular equipment to work on our route to AZ each winter and in AZ so it
> does limit who we can use as
> a provider. However, I will take a look at Republic again.  I would love
> to shove the Verizon cell
> phones where the sun doesn't shine if I could find an alternate service
> that works as good. I have no
> complaint about our two Verizon cell phones. They work as advertised most
> of the time.  So far the new
> Verizon MIFI 5580  has solved 9 out of 10 of the problems I was having
> with the 6620 model MiFI. That
> is a major step forward. It even lets me send an email like this all the
> time. Wonders never cease!
>
>
> Dean VP
> Snohomish, WA 98290
>
> "Socialism is a philosophy of failure, the creed of ignorance, and the
> gospel of envy, its inherent
> virtue is the equal sharing of misery."  . Sir Winston Churchill
>
> -----Original Message-----
> From: at-bounces at lists.antique-tractor.com [mailto:
> at-bounces at lists.antique-tractor.com] On Behalf Of
> charlie hill
> Sent: Saturday, August 29, 2015 7:08 AM
> To: Antique tractor email discussion group
> Subject: Re: [AT] OFF Topic: 4 month Verizon WAR
>
> In my message below I should have mentioned a couple of things
> that I forgot.  First I'm not trying to promote Republic Wireless I
> just like them.  And second, for Republic to work and have those
> low prices, they depend on WIFI which the phone defaults to when
> it can so if you don't have reliable internet at your home or work
> Republic really won't work to well for you.  When not on WIFI it runs
> on Sprint Cellular.
>
> Charlie
>
> -----Original Message-----
> From: charlie hill
> Sent: Saturday, August 29, 2015 9:40 AM
> To: Antique tractor email discussion group
> Subject: Re: [AT] OFF Topic: 4 month Verizon WAR
>
> I found the same thing to be true for the nearly 20 years I was
> on US Cellular.  The local store couldn't help you tie your shoes
> and if they did you had to wait in line for an hour behind a bunch
> of idiots that couldn't figure out how to dial their phone.  Call the
> 800 number and they fixed your problem right away.
>
> I use Republic Wireless for cell phone now.  Unlimited data, voice and text
> in 3G for $30 a month or 4G for $40 a month.  I use the 3 G because
> there just isn't that much 4 G coverage here.  Unfortunately, they are a
> young company and don't offer cell based internet... yet.  Their cell
> service
> is flawless except that it has slightly more dead spots than US Cellular
> and
> Verizon (in my area) but most of those spots are in very remote areas and
> the
> savings is well worth that small inconvenience.
>
> Charlie
>
> -----Original Message-----
> From: Dan Glass
> Sent: Saturday, August 29, 2015 7:54 AM
> To: Antique tractor email discussion group
> Subject: Re: [AT] OFF Topic: 4 month Verizon WAR
>
> I had similar problems with the local Verizon.  Instead of helping you
> solve your problem they seem to want to get in your way.  I decided I
> didn't want to work with the local Verizon and called the 800 number.
> Difference was night and day.  They bend over backwards to be sure you
> are satisfied.  The local guys wouldn't synchronize my different plans
> because they were several months apart.  800 did it without question.
> When you get a new phone they send it next day and preloaded with all
> your apps and contacts and even follow up to be sure you got it and
> everything is working fine.
>
> On 8/28/2015 11:01 PM, Mogrits wrote:
> > We are in the same boat with a mifi regarding internet service but
> > fortunately got one that works. Also unfortunately, Verizon is the best
> > thing going today for wireless anything overall. No one else is even
> > close.
> >
> > I had a lot of trouble with their in store customer service but I have
> > about 10 devices on a "friends and family" type plan for my business that
> > includes family. I demanded and got a personal service representative,
> > from
> > a different state no less, but i knew her from another company I worked
> > for
> > which she managed. If you can get assigned an account representative your
> > customer service problems will go away. It's likely you have two phones
> > plus the mifi so that may be enough. I email her about any little thing
> > including chargers that don't work right and she takes it from there. I
> > have tried Sprint and have friends and neighbors with other carriers and
> > the signal does not compare by any measure.
> >
> > Warren
>
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