[AT] OFF Topic: 4 month Verizon WAR

Fri Aug 28 21:42:03 PDT 2015

Mike, 

 I would love to do that too.  We have Direct TV which is costing us about that a month. I went to
Direct TV in 1998 because I couldn't get local TV reception because we are on the wrong side of the
hill from the Seattle stations antennas. I've kind of wondered if the digital antennas are not as line
of site sensitive.  I suppose I could do some googling on that.  I don't watch TV with the exception
of major sports events but my wife does  watch several of her favorite shows, most of which drive me
nuts, but she doesn't need as many channels as we are currently subscribed to . I have not gotten a
"round tuit" to get that changed. Maybe now that I'm not going to be fighting with Verizon as much
maybe I will direct my attention  to Direct TV. No pun intended. :-)  And to think I once said that
the phone companies were in serious trouble when cell phones were invented. How wrong I was. Ve get
too soon oldt and too late smartd!!

Dean VP
Snohomish, WA 98290

"Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent
virtue is the equal sharing of misery."  . Sir Winston Churchill

-----Original Message-----
From: at-bounces at lists.antique-tractor.com [mailto:at-bounces at lists.antique-tractor.com] On Behalf Of
Mike
Sent: Friday, August 28, 2015 9:20 PM
To: Antique tractor email discussion group
Subject: Re: [AT] OFF Topic: 4 month Verizon WAR

Not to hi-jack you're thread, but on a similar note, I just dropped 
Direct TV for the first time and am now totally going off a roof top 
antennae. $90 a month cheaper and I don't miss it a bit. What a waste 
money; paid for 300 channels and watched about 4. That's an implement a 
year in my books.

Mike M

On 8/28/2015 11:29 PM, Dean VP wrote:
> Warren,
>
> Having a personal service representative is something I wasn't aware of.  We do have two Verizon
Cell
> phones here plus now the 5580 MiFI instead of the 6620.  We gave up our land line after GTE sold the
> land phone business to Frontier.  Forntier is worse than Verizon.   I need to work on finding out
how
> to get a personal service representative.  I'll mention one of the ludicrous things I was told by a
> Verizon service representative on the phone. "We are not responsible for your Verizon 6620 MiFi
> problems because we didn't make it. It is made by another company."  Honest to God she said that!
It
> only took me a couple days to come down from the ceiling after that statement. Where do they find
> people like that?  Or who trains them to say such stupid things?  It is unbelievable!  BTW, the
> manufacturer of the unit is QUALCOMM. Don't buy the Verizon 6620 MiFI. It is not ready for prime
time.
> They admit is has serious problems but are still selling it in their stores. I guess they just
assume
> their customers will accept them the way they are. Why not, they get by with selling us cell phones
> that are full of bugs and problems.  I spent my career in the High Tech business and I'm telling you
> Industrial users would never put up with this kind of vaporware and non-existent service.  Why do we
> consumers put up with it?  I must be getting old.
>
> PS: One of the problems in the Verizon 6620 causes the users to use way more data than is necessary.
> Since Data is charged for like it is Gold it is insidious.  See now why they don't want to fix it?
> Drives me crazy!
>
>
>
> Dean VP
> Snohomish, WA 98290
>
> "Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent
> virtue is the equal sharing of misery."  . Sir Winston Churchill
>
> -----Original Message-----
> From: at-bounces at lists.antique-tractor.com [mailto:at-bounces at lists.antique-tractor.com] On Behalf
Of
> Mogrits
> Sent: Friday, August 28, 2015 8:02 PM
> To: Antique tractor email discussion group
> Subject: Re: [AT] OFF Topic: 4 month Verizon WAR
>
> We are in the same boat with a mifi regarding internet service but
> fortunately got one that works. Also unfortunately, Verizon is the best
> thing going today for wireless anything overall. No one else is even close.
>
> I had a lot of trouble with their in store customer service but I have
> about 10 devices on a "friends and family" type plan for my business that
> includes family. I demanded and got a personal service representative, from
> a different state no less, but i knew her from another company I worked for
> which she managed. If you can get assigned an account representative your
> customer service problems will go away. It's likely you have two phones
> plus the mifi so that may be enough. I email her about any little thing
> including chargers that don't work right and she takes it from there. I
> have tried Sprint and have friends and neighbors with other carriers and
> the signal does not compare by any measure.
>
> Warren
>
> On Fri, Aug 28, 2015 at 9:16 PM, David Bruce <davidbruce at yadtel.net> wrote:
>
>> The only worse customer service is that from a cable co. Luckily where I
>> live now we have a telephone co-op so I get LOCAL service and I know
>> where the main office is if I ever need to see someone face to face.
>>
>> A few years ago the co-op ran fiber to the house so I now buy internet,
>> landline and TV from them.
>>
>> David
>> NW NC
>>
>> On 8/28/2015 8:46 PM, Dean VP wrote:
>>> I have had nothing but grief with a new Verizon Product  since April 21,
>> 2015.  I won't go into
>>> details but it was their MiFI Unit 6620 which we use here at home for
>> Internet connection. We don't
>>> have a choice because we don't have cable and couldn't get it if we
>> wanted it, can't get DSL,
>>> Satellite is too slow and expensive.  So for 4 months I have been
>> fighting with Verizon to get their
>>> unit to perform to what they sold it to do.  You would not believe the
>> BS that they tried to use to
>>> avoid fixing the problem.  I finally found the way to solve the problem.
>> Threaten to take them to
>>> small claims court and go to the Local Verizon Store and refused to
>> accept their excuses until the
>>> Store Manager finally came out and accepted the solution I had been
>> trying to get for 4 months.  The
>>> new unit arrived today and as far as I can tell most if not all of the
>> problems have gone away. I have
>>> 14 days to test the unit at no cost. And will get a refund on the other
>> unit that was more expensive.
>>> AND not have to pay for the new unit.  SUCCESS FINALLY.  I'll tell you
>> there were times when my mind
>>> wanted to do a whole bunch of illegal things but being a stubborn old
>> fart I finally prevailed. There
>>> is no way it should have been this difficult. I just pity all those
>> Verizon customer who put up with
>>> Verizon's BS. It is really disgusting.
>>>
>>> Dean VP
>>> Snohomish, WA 98290
>>>
>>> "Socialism is a philosophy of failure, the creed of ignorance, and the
>> gospel of envy, its inherent
>>> virtue is the equal sharing of misery."  . Sir Winston Churchill
>>>
>>>
>>>
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>>>
>>
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