[AT] OFF Topic: 4 month Verizon WAR

[David Bruce]

The only worse customer service is that from a cable co. Luckily where I 
live now we have a telephone co-op so I get LOCAL service and I know 
where the main office is if I ever need to see someone face to face.

A few years ago the co-op ran fiber to the house so I now buy internet, 
landline and TV from them.

David
NW NC

On 8/28/2015 8:46 PM, Dean VP wrote:
> I have had nothing but grief with a new Verizon Product  since April 21, 2015.  I won't go into
> details but it was their MiFI Unit 6620 which we use here at home for Internet connection. We don't
> have a choice because we don't have cable and couldn't get it if we wanted it, can't get DSL,
> Satellite is too slow and expensive.  So for 4 months I have been fighting with Verizon to get their
> unit to perform to what they sold it to do.  You would not believe the BS that they tried to use to
> avoid fixing the problem.  I finally found the way to solve the problem. Threaten to take them to
> small claims court and go to the Local Verizon Store and refused to accept their excuses until the
> Store Manager finally came out and accepted the solution I had been trying to get for 4 months.  The
> new unit arrived today and as far as I can tell most if not all of the problems have gone away. I have
> 14 days to test the unit at no cost. And will get a refund on the other unit that was more expensive.
> AND not have to pay for the new unit.  SUCCESS FINALLY.  I'll tell you there were times when my mind
> wanted to do a whole bunch of illegal things but being a stubborn old fart I finally prevailed. There
> is no way it should have been this difficult. I just pity all those Verizon customer who put up with
> Verizon's BS. It is really disgusting.
>
> Dean VP
> Snohomish, WA 98290
>
> "Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent
> virtue is the equal sharing of misery."  . Sir Winston Churchill
>
>
>
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