[AT] OT - remote computer access

[Spencer Yost]

I'll second TeamViewer.  As Steve mentioned, it's free and it's full featured.  

If you are in a position to upgrade your fathers machine/OS; then that will kill two birds:   Installation will wipe out the virus and malware and then you can use the native windows Remote Desktop available in windows vista/7/8.  But I realize that is a big "if".

Spencer

Sent from my iPhone

> On Feb 17, 2014, at 3:48, "Steve W." <swilliams268 at frontier.com> wrote:
> 
> Mike wrote:
>> Hi guys, Even though I am far from an expert, I am my 74 year old 
>> fathers IT guy. I have told him over and over not to open emails that 
>> are not from someone he knows, but he didn't listen to that advice on 
>> Friday. He opened one that said, "Notice to appear in Court" which 
>> purportedly told him to gather all his information and appear at a 
>> certain time. When he opened it all kinds of things popped up, and the 
>> rest is history. Now it's my job to fix it, only problem is I'm two 
>> hours away. Is there a way for me to access his computer (XP) from mine 
>> (Win 7)? I do have an XP machine at my disposal if that is necessary. 
>> Trying to do it over the phone is very slow and exasperating for him and 
>> for me. Thanks for any advice.
>> 
>> Mike M
>> _______________________________________________
>> AT mailing list
>> http://www.antique-tractor.com/mailman/listinfo/at
> 
> 
> Team Viewer  - http://www.teamviewer.com/en/index.aspx
> 
> Works real easy and across platforms so you can support just about any 
> machine from any machine.
> It's free for personal use. Works well for what you want.
> 
> 
> -- 
> Steve W.
> _______________________________________________
> AT mailing list
> http://www.antique-tractor.com/mailman/listinfo/at