[AT] OT - remote computer access

Chuck Saunders gooberdog at gmail.com
Sun Feb 16 18:00:22 PST 2014


Hi Mike,
https://www.copilot.com/
Good company

Chuck  Saunders
Kansas City, MO


On Sun, Feb 16, 2014 at 7:49 PM, Mike <meulenms at gmx.com> wrote:

> Hi guys, Even though I am far from an expert, I am my 74 year old
> fathers IT guy. I have told him over and over not to open emails that
> are not from someone he knows, but he didn't listen to that advice on
> Friday. He opened one that said, "Notice to appear in Court" which
> purportedly told him to gather all his information and appear at a
> certain time. When he opened it all kinds of things popped up, and the
> rest is history. Now it's my job to fix it, only problem is I'm two
> hours away. Is there a way for me to access his computer (XP) from mine
> (Win 7)? I do have an XP machine at my disposal if that is necessary.
> Trying to do it over the phone is very slow and exasperating for him and
> for me. Thanks for any advice.
>
> Mike M
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