[AT] 1340 Hesston swather PTO shaft

[Mike]

Cecil,
Talk to the General Manager, not the salesman and explain what is 
happening. I never will understand why dealers/salesmen like this will 
screw over one customer in this manner for short term gain, and not 
focus on building a long lasting business relationship.  If I were that 
salesman I would want to make sure  I made it right with you even if I 
lose commission on this sale. I want you to tell your friends, neighbors 
or anyone else that will listen what a great place XYZ Equipment is to 
deal with.  This is another reason I like paying with credit cards. An 
issue like this arises, I call the card company and file a complaint. 
The card company then holds back the money until the dispute is 
resolved, I've done this several times and it works because they are out 
the money.
Hope this works out for you.

Mike M
On 7/10/2013 8:44 PM, Cecil R Bearden wrote:
> Nope
> Nothing in writing except the invoice for a used Hesston 1340 mower
> conditioner.   Been dealing with the salesman, was also told by delivery
> man that he went to pick it up and the former owner told him there was
> nothing wrong with it.  I think if all that were true, then maybe the
> difference in tractors caused a difference force on the driveline and
> just opening it up half speed caused the bending.  That video strobe
> effect really looks bad.  It must have warped like that when running,
> but  I could not see it that bad looking at it.  I will now video
> rotating PTO shafts to see the effect!!!
>
> Cecil in OKla
>
>
> On 7/10/2013 7:20 PM, Phil wrote:
>> I would stand my ground on that one, Cecil. You did get all the dealer's
>> statements in writing, didn't you?
>> If you were told it was ready to work, there should be none of this kind
>> of problem with the driveline. The dealer should be making it right, period.
>>
>> my 2¢,
>> Phil
>>
>> At 06:26 PM 7/10/2013, you wrote:
>>> I bought a 1340 Hesston Disc mower conditioner from a dealer Monday
>>> morning.   He advised the machine was ready to go to work, they had
>>> checked it out, it was only rough looking.  I checked the rotors, and
>>> they were tight, the driveline looked good, it did not have the front
>>> half of the PTO shaft, but dealer advised he had the CV joint half and
>>> it was good.  I paid his asking price of $4250 and requested a set of
>>> blades and that he deliver it ( about 30 miles to my place).   I found
>>> that my TS110 New Holland did not have the 1000 RPM stub shaft
>>> required  for the Hesston, so I spent the rest of the day fixing a flat
>>> on my 2-105 White tractor about a 1976 model. I have had problems with
>>> the 3pt lift cylinders leaking on the White, so I spent most of the next
>>> day getting the lift cylinders plugged off and taking the lift arms
>>> off.  Lift arms are a major cause of bent PT O shafts.  I also had to
>>> remove the dual wheels that had been on the tractor for the last 15
>>> years.  The flat was on the left inside dual, the tube had separated
>> >from the valve stem, and still had liquid in the tire.  A real mess...
>>> I ended up bolting on the dual wheel in place of the original.  Finally
>>> got the swather hooked up and greased and ready to go about 6pm
>>> yesterday. The drive shaft vibrated so much you could not stay in the
>>> cab and I never got it over 400 RPM.   I removed the drawbar extension
>>> this morning and tried it again and this time I sped it up to about 500
>>> -600 RPM   The strobe effect of the video camera really showed what the
>>> shaft was doing.
>>>
>>> The link to the video is here:
>>> http://www.youtube.com/watch?v=nhkF1yF-7rg
>>>
>>> The dealer wants me to pay his cost of $1200 for a new shaft, or he can
>>> get an aftermarket shaft for $700 cost and me to pay all of that.  I
>>> really do not think I should have to pay the cost of the shaft when I
>>> was told it was ready to go and I paid his asking price, paid by good
>>> check,  and did not attempt to get it at a lower price.
>>>
>>> Cecil in OKla
>>>
>>>
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