[AT] best parts counter service

[Mike Sloane]

I worked for a New Holland dealer (not in the parts department), and if 
they didn't have a part in stock, they would order it for you. If you 
were willing to wait for a regular stocking order to come in, there was 
no extra charge (and we got stocking orders in at least once a week). 
The only parts that were virtually impossible to find were the 
mechanical items (transmission parts, front wheel drive parts, etc.) for 
some of the older Shabura compact diesels. But parts for other machines, 
including the N series, implements, etc. were not usually a problem.

Mike

On 9/30/2011 5:21 PM, john hall wrote:
> Just curious as to what brand of equipment you guys are finding has
> the best service at the parts counter. From what I am finding it is
> definitely Deere. Our local dealer is tied in with 7 or 8 more so if
> parts aren't in stock, they can sometimes have them delivered from
> another store the same day. Also getting parts from a distribution
> center is generally 1 day and doesn't cost much--even for Saturday
> delivery. I had to order some stuff from AGCO this week and since it
> was shipped direct from the distribution center I got hit with a $25
> shipping fee on a 2lb package. Case-IH is ok, dealer seems to have to
> order too much stuff.
>
> Your thoughts?
>