[AT] Voltage regulator

[John Grant]

Like the old sayin, "You Catch More Fly's With Honey Than You Do With 
Vinegar"


 If the lower-level folks don't see it my way, I politely say "I'm sorry, 
but that's unacceptable.  Could you please direct me to your manager so we 
can discuss it further?"  It's not as much fun in the short run as getting 
all righteously angry, but the results in the long run are usually pretty 
good.  :-)
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