[AT] OT: Incompetent FOLLOW UP

[charlie hill]

After closer inspection I was right about it being computer generated.  The 
card is personalized to me in large bold print on the inside.

Well enough about this.  Back to tractors.

Charlie
----- Original Message ----- 
From: "charlie hill" <chill8 at suddenlink.net>
To: "Antique tractor email discussion group" <at at lists.antique-tractor.com>
Sent: Wednesday, August 22, 2007 5:44 PM
Subject: Re: [AT] OT: Incompetent business practices


> Larry you are right and H.L. makes a good point too.  However, if I were 
> in
> charge of that project the expiration date of the coupon would far out or
> there would be some mechanism in place to keep that from happening.  I 
> don't
> care about the coupon.  I probably wouldn't have used it.  I'm thinking
> about it from the standpoint of it being a company I was running.
> Everything they could have possibly have gained in good will is absolutely
> lost because of that lack of attention to detail.  It would have been 
> better
> if there was no coupon.   Absent a delay of about a year by the post 
> office
> there is no excuse for it.  By the way I know about when I signed up for 
> the
> card and it was at the most 6 months ago.
>
> I don't think it came from the store.  I suspect it was computer generated
> from the companies headquarters or quite possibly by a vendor they 
> outsource
> the job to.
>
> Charlie
> ----- Original Message ----- 
> From: "Larry D Goss" <rlgoss at evansville.net>
> To: "Antique tractor email discussion group" 
> <at at lists.antique-tractor.com>
> Sent: Wednesday, August 22, 2007 5:11 PM
> Subject: Re: [AT] OT: Incompetent business practices
>
>
>> The pallets full of those flyers typically are received by the store and
>> it's their duty to get it to the post office in a "timely manner" to make
>> sure it gets distributed at the beginning of the sale date.  There's a 
>> lot
>> of decisions and shuffling involved just getting the material to the USPS
>> before distribution can begin and even then there's no guarantee of when
>> it
>> will be distributed.  Bottom line: there's lots of things that could have
>> happened to make the whole system get delayed, and there is more than one
>> agency that could have been responsible.
>>
>> Larry
>>
>> ----- Original Message ----- 
>> From: "charlie hill" <chill8 at suddenlink.net>
>> To: "Antique tractor email discussion group"
>> <at at lists.antique-tractor.com>
>> Sent: Wednesday, August 22, 2007 2:03 PM
>> Subject: Re: [AT] OT: Incompetent business practices
>>
>>
>>> Good thought H.L.   It's a presorted postage deal and there is no 
>>> visable
>>> post mark on it.  You're probably right.  The postal service is about 
>>> the
>>> only bunch that could  screw up worse than Staples.
>>>
>>> Charlie
>>> ----- Original Message ----- 
>>> From: "H. L. Staples" <hlstaples at mcloudteleco.com>
>>> To: <at at lists.antique-tractor.com>
>>> Sent: Wednesday, August 22, 2007 3:24 PM
>>> Subject: Re: [AT] OT: Incompetent business practices
>>>
>>>
>>>>
>>>>
>>>>
>>>>
>>>> Charlie when was it post-marked?--- may have been in the mail for 
>>>> years,
>>>>
>>>>
>>>> On 8/22/2007 1:37:37 PM, Charlie hill (chill8 at suddenlink.net) wrote: >
>>>> Sorry
>>>> for the OT but I just had to share this. I > don't know if I should >
>>>> laugh
>>>> or be mad. I guess I'll laugh because that > is better for me. > > I 
>>>> got
>>>> a
>>>> mailing from Staples office supply chain today. Inside it had > their >
>>>> rewards card that gives me a discount on stuff from their store. > As 
>>>> an
>>>> EXTRA REWARD it included a $5.00 off coupon good for ink, paper or >
>>>> printer
>>>> supplies. The coupon expires 07/31/2007. > Now is that customer service
>>>> or
>>>> what? LOL > > I called the 800 number. When the guy finally answered I
>>>> told
>>>> him what I > > just told the list and hung up while he was trying to
>>>> figure
>>>> out what to > say. > > Charlie > >
>>>> _______________________________________________ > AT mailing list >
>>>> http://www.antique-tractor.com/mailman/listinfo/at
>>>> H. L. Staples
>>>> McLoud, Oklahoma
>>>> USA
>>>> _______________________________________________
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>>>>
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>>>> 4:02 PM
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>>>
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