[AT] Denny's Carb Shop

[Snelling, Wayne K]

Steve: Call and write your credit card supplier and dis-allow the
transaction.

Wayne Snelling
Assistant Professor
Computer Information Systems
South Plains College
Lubbock, TX 
806-747-0576  ex 4692
806-292-8412 cell
 

-----Original Message-----
From: at-bounces at lists.antique-tractor.com
[mailto:at-bounces at lists.antique-tractor.com] On Behalf Of steve sewell
Sent: Friday, August 17, 2007 10:46 PM
To: Antique tractor email discussion group
Subject: Re: [AT] Denny's Carb Shop

At 05:56 AM 8/17/2007 -0700, you wrote:
>I've just had a very unpleasant experience with them.
>They always have a half page ad in Two Cylinder, Antique Power and
other
>magazines depicting how adept they are including all "guarantees"
pertaining
>to testing,  rebuilding , and a 3 day turn around.
>
>I bit and sent them a DLTX carburetor off a green thing.
>9 business days go by and I finally phoned them in Ohio and was told it
was
>ready. I asked how much and was told she didn't have that information
in
>front of her.  Well duh, thinking they gotta be fair gave them the
credit
>information.
>The package finally arrived and to my complete dismay the carburetor
was
>painted and a note included stated it was unrepairable, sorry.
>Well to get it there cost $15 from my end , $24 from their end, but
what's
>worse they charged $100 for their efforts.
>A simple phone call that coincided with their "guarantee"
>would've been nice, and maybe I could have saved the return shipping at
>least.
>
>Now the battle begins.................Beware!!!
>
>Dave


I printed this off and will carry it to the Portland, IN show with me
next 
week. I know Robert's is in the vendor area. I'll let him look at it and

see if he is interested in trying to fix it. If I see 'Denny's' I will
ask 
about his 'guarantee'.

- Steve

Steve Sewell
Albany, Ohio USA
sewell at atis.net
sewell at ohio.edu
_______________________________________________
AT mailing list
http://www.antique-tractor.com/mailman/listinfo/at