[AJD] RE:LOU! and how did JD survive?

[Michael Dixon]

Anyone in business should read a book by Goeffrey Gitomer. "Customer 
Satisfaction Is Worthless, Customer Loyalty Is Priceless". But as I see it, 
continued dissatisfaction will kill the loyalty. Lasting loyalty must also 
be bilateral.
----- Original Message ----- 
From: "Louis" <louis at kellnet.com>
To: "'Antique John Deere mailing list'" 
<antique-johndeere at lists.antique-tractor.com>
Sent: Wednesday, June 21, 2006 6:44 AM
Subject: RE: [AJD] RE:LOU! and how did JD survive?


> Greg,
>
> Don't even get me started.  I am disappointed at how they are putting the
> screws to everyone, with their parts prices.  It is also frustrating that
> they closed Columbus, and now my parts come from Canada.  It takes longer
> and half the time they don't have what I need in stock.  Columbus usually
> had what I needed.
>
> I don't understand the 3 day stock order.  If the part isn't in Canada, it
> then will come from Indy or wherever. Then I have to pay extra freight for
> it.  It is to expensive to order machine down from Canada.  I used to pay 
> $5
> shipping regardless the size of the order, for machine down from Columbus.
> That I could live with, but not the outrageous cost of shipping from 
> Canada
> for machine down.
>
> Lou
>
> -----Original Message-----
> From: antique-johndeere-bounces at lists.antique-tractor.com
> [mailto:antique-johndeere-bounces at lists.antique-tractor.com] On Behalf Of
> greg at theoldtractorcompany.com
> Sent: Tuesday, June 20, 2006 4:36 PM
> To: Antique John Deere mailing list
> Subject: [AJD] RE:LOU! and how did JD survive?
>
>
> Lou
> Wonder what Deere's response today would be/is??
> You KNOW what it is
> Greg
>
>
> Greg Stephen
> The Old Tractor Company
> Stephen Equipment Company
> PO Box 709
> Franktown, CO 80116
> 303-663-5246
> 303-468-0377 FAX<<--GREAT WAY TO REACH ME!
>
> On Mon Jun 19 17:45 , 'Louis' <louis at kellnet.com> sent:
>
>>During the depression, Deere extended credit to farmers.  When times
>>were tough, I heard that they didn't come and take away the equipment,
>>because the farmer couldn't pay for it.
>>
>>Lou
>>
>>-----Original Message-----
>>From: antique-johndeere-bounces at lists.antique-tractor.com
>>[antique-johndeere-bounces at lists.antique-tractor.com','','','')">antiqu
>>e-johndeere-
> bounces at lists.antique-tractor.com] On Behalf Of
>>kreig
>>Sent: Sunday, June 18, 2006 7:07 PM
>>To: Antique John Deere mailing list
>>Subject: [AJD] how did JD survive?
>>
>>
>>I am curious about how JD survived in the "early" years.
>>
>>Having owned a Farmall H which runs circles around all of my 2 cylinder
>>tractors in ease of use and function, and today was driving a 1938 Case
>>which was just as easy to use as the farmall.  Case hand clutch is 100
> times
>>
>>better than JD, a feather touch.  The case was easy to drive one handed
>>seemed like power steering.  JD seems very crude in comparison.
>>
>>Now please understand, I like my JD's but just how could anyone buy a
>>JD
>>with the "better" alternatives on the market?
>>
>>Kreig
>>
>>-johndeere
>>
>>
>>
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>>
>>
>>
>>
>>
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>
>
>
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