[AT] A part for my JD 2010

[Mike Sloane]

Case IH and New Holland have very similar services for dealers, but do 
not offer the access to the general public.

Mike

Dean VP wrote:

> Cecil:
> 
> This is standard excellent service from your JD Dealer. This is known at the
> dealer as "Nationwide Dealer Search".  If they don't have the part, the JD
> regional warehouses don't have it or the part has been discontinued, then a
> JD dealer can do a search of all JD dealers in the US to see if anyone has
> it in their inventory. Lot's of old NOS parts that JD no longer sells can be
> found this way. Some JD dealers don't like to offer this service because
> they do not get any direct profit from the referred sale. But IMHO a dealer
> that does this for me gets many points which will result in more follow on
> business. 
> 
> Another service that JD offers is for out of dealer inventory stock but in
> regional warehouse stock, delivery in 24 hours. However, the dealers pay
> extra for the overnight freight and sometimes pass it on to the customer. A
> way to get around this is to tell the dealer to just order it under his
> normal weekly stocking order. Then it will take a week to get it but there
> won't be airfreight charges. Some dealers go so far as offer a discount for
> orders that are allowed to be entered with their normal stocking order. 
> 
> 99% of the time we antique tractor people don't need overnight delivery. 
> 
> Dean A. Van Peursem
> Snohomish, WA 98290
> 
> I'm a walking storeroom of facts..... I've just lost the key to the
> storeroom door 
> 
> 
> www.deerelegacy.com
> 
> http://members.cox.net/classicweb/email.htm
> 
> 
> 
> -----Original Message-----
> From: at-bounces at lists.antique-tractor.com
> [mailto:at-bounces at lists.antique-tractor.com] On Behalf Of Cecil E Monson
> Sent: Monday, November 01, 2004 2:29 PM
> To: Antique tractor email discussion group
> Subject: [AT] A part for my JD 2010
> 
> 	I had a very pleasant experience dealing with the local JD
> dealer today and just thought being as I have not had any email from
> the List today, thought I'd compliment them on the List.
> 
> 	My JD 2010 diesel crawler developed a leak in the fuel system
> and in checking it out, I found that the low pressure fuel line from
> the dual fuel filters to the input to the injection pump was leaking
> near the right front corner of the engine. As it turns the corner
> around the front of the engine, it crosses a high pressure line from
> the injection pump to the injector for the #1 cylinder. Someone had
> used a ty-wrap and tied this line tight to the high pressure line.
> I figure the vibration wore a hole thru it and caused the leak.
> 
> 	I realized this is an old crawler and it might be a wait to
> get parts. I called the local JD dealer's parts department this morning
> and gave him the part#. He said, "I'm sorry, that part is obsolete and
> is no longer available."  Then after a pause he said, "But a dealer in
> Oklahoma has one and I can give you their phone# if you want it." Geez,
> I did not expect this and don't know if it is a new procedure they have
> or what but I really appreciated it.
> 
> 	I called the dealer in OK and he had the part - cost was $5.35
> or thereabouts. Shipping today by UPS.
> 
> 	Maybe this is one of the advantages we now have because of the
> Internet or something JD has done to help not only customers get parts
> but help dealers to get rid of old stuff too. Whatever it is, I like it.
> 
> Cecil

-- 
Mike Sloane
Allamuchy NJ
mikesloane at verizon.net
Images: <www.fotki.com/mikesloane>

It is only those who have neither fired a shot nor heard the shrieks and
groans of the wounded who cry aloud for blood, more vengeance, more
desolation. War is hell. -William Tecumseh Sherman, Union General in the
American Civil War (1820-1891)